Outsourcing
Outsourcing is a strategic management model transferring business processes to another company. The concept is to have the management and/or day-to-day
execution of one or more business functions performed by a third party service provider, who is insourcing those same processes. Outsourcing occurs when a
company uses an outside firm to provide a necessary business function that might otherwise be done in-house. Its aim is mostly to make an organization more
competitive by staying focused on its core competencies.
It is different from subcontracting because the function is provided on an ongoing basis, rather than for a specific project. It can be provided on or off premises, in the
same country or in a separate country (Offshoring).
In its most advanced form, outsourcing makes it possible to build a large, entirely virtual company with only a single employee: the entrepreneur.
Potential Benefits of Outsourcing:
- Renewed focus on core business.
- Mitigation of risks by reliance on an expert.
- Improved customer satisfaction through improved processes not previously part of the enterprise's culture or experience.
- Ability to reward workers with career opportunities in a specialty company.
- Project enhancement.
- Service improvements.
- Skills upgrade.
- Skills retention.
- Skills access.
- Technology infusion.
- Cost accounting and overall visibility of accounting and performance in a business process.
- Cost reduction.
- Management of volatility in costs through financial engineering.
- Asset conversion.
- Avoidance of capital investment.